Terms & Conditions

Effective Date: 22/10/2025

 

1. Introduction
These Terms and Conditions (“Terms”) govern the use of VenSei’s website, mobile application, and related services (collectively, the “Services”). By accessing or using the Services, users agree to comply with and be bound by these Terms. If a user does not agree, they must discontinue use of the Services immediately.

 

2. Eligibility
Use of VenSei’s Services is limited to individuals who are at least 18 years old.

By using the Services, users represent that they meet this requirement.

 

3. Account Registration
Users may be required to create an account to access certain features.
Account information must be accurate, complete, and kept up to date.
Users are responsible for maintaining the confidentiality of their login credentials and for all activities under their account.
VenSei reserves the right to suspend or terminate accounts that violate these Terms.

 

4. Use of Services and Products
Users agree to use the Services and Products only for lawful purposes and in accordance with these Terms. Prohibited activities include:

• Engaging in fraudulent, abusive, or illegal conduct

• Attempting to gain unauthorized access to VenSei’s systems or data

• Interfering with the functionality or security of the Services or Products

• Using the Services or Products to distribute harmful or malicious content

 

5. Products and Services
VenSei strives to ensure that product descriptions, images, and pricing are accurate. However, errors may occur, and VenSei reserves the right to correct them without prior notice.
All purchases are subject to availability. VenSei may limit or cancel quantities purchased per person, per household, or per order.

 

6. Pricing and Payments
All prices are listed in GBP and include applicable taxes unless stated otherwise.
Payment must be made in full at the time of purchase using accepted payment methods.
VenSei reserves the right to change prices or payment terms at any time.

 

7. Shipping and Delivery
Shipping and delivery terms are outlined in VenSei’s Shipping Policy, available on the website. Delivery times are estimates and not guaranteed.

 

8. Returns and Refunds
VenSei’s Return and Refund Policy governs all returns, exchanges, and refunds. Users should review this policy before making a purchase.

 

9. Intellectual Property
All content on the VenSei platform, including text, graphics, logos, images, software, and trademarks, is the property of VenSei or its licensors and is protected by intellectual property laws. Users may not copy, reproduce, distribute, or create derivative works without prior written consent from VenSei.

 

10. User Content
Users may submit content such as reviews, comments, or feedback.
By submitting content, users grant VenSei a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for business purposes.
Users are responsible for ensuring that their content does not infringe on the rights of others or violate any laws.

 

11. Third-Party Links
The Services and Products may contain links to third-party websites or services. VenSei is not responsible for the content, policies, or practices of these external sites.

 

12. Limitation of Liability
To the fullest extent permitted by law, VenSei shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Services or Products, including but not limited to loss of profits, data, or goodwill.

 

13. Disclaimer of Warranties
The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied. VenSei does not guarantee that the Services will be uninterrupted, error-free, or secure.

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14. Indemnification
Users agree to indemnify and hold harmless VenSei, its affiliates, employees, and partners from any claims, damages, or expenses arising from their use of the Services or violation of these Terms.

 

15. Termination
VenSei reserves the right to suspend or terminate access to the Services at any time, without notice, for conduct that violates these Terms or is deemed harmful to VenSei or other users.

 

16. Governing Law
These Terms are governed by and construed in accordance with the laws of United Kingdom. Any disputes arising under these Terms shall be resolved in the courts of United Kingdom.

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17. Changes to Terms
VenSei may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

 

18. Contact Information
For questions or concerns regarding these Terms and Conditions, contact:

VenSei Legal Department
Email: hello@vensei.co.uk FAO Legal

Last Updated: 22/10/2025